Democratizing the shipping game

State of the matter

How many times were you frustrated with the existing shipping companies and courier services?

Right now, in Serbia, there’s a handful of courier services that a person can choose from. We started from having only one option – the Post Office, to having more and more options. Somewhere along the line, this expansion stopped, and we ended up with a few very large companies.

The problem with getting too big is that this can lead to a lack of attention and care for any individual customer. How many times have you heard of people complaining about a certain courier service? How many times have you had to wait for your shipment for days, waiting for a call?

Additionally, with only a few options, courier services were free to raise their prices as they wanted. Ten years ago, shopping online was a super convenient way of shopping. You never had to leave your couch, you’d order an item, and shipping fee was an afterthought. Now, it’s sometimes cheaper to order something from China than across town.

Changing the game

There’s a great quote from George Bernard Shaw, saying that there’s two types of people in the world. A reasonable man adapts himself to the world around him. An unreasonable man adapts the world to himself. Therefore, all progress depends on the unreasonable man.

Did you know that anyone can just go out and start their own courier service? It’s not some magical thing that exists or you need some special certificate to do. Anyone can apply for a license at Ratel and join the space.

You get to choose the territory on which you work. You can set your prices, deadlines, types of packages you want to deliver and everything. Essentially, you can get started with only your bicycle and in your city.

Did you know that since 2022., there were over 15 courier services created in Serbia, that specialize in doing deliveries in a single city? Some are even defined by doing bike deliveries exclusively. You can be an entrepreneur or an LLC.

Where do we come in?

We believe there’s great value in giving the power to the smaller man. We wish to eliminate the hurdle for people to join the space. Anyone with some free time, a bicycle, or a car, can choose to run a courier service. There’s a lot of cities that lack a reliable and personalized courier service. Thousands of companies rely on shipping items to customers, or to other business, on the daily level.

We’re here to get you off the ground. We’re here to create and run your business infrastructure. Choose the name for your business. Choose how you want it to look. We’ll create a personalized business website for you.

Zero hassle. People can start sending packages with your new business in minutes. No registration, no fees. Got a phone? Get instant mobile notification of each new package to be shipped. Set your own pricing. Receive monthly reports of how your business did.

If you would like to learn more feel free to reach out using our contact form. If you want to come onboard head over to registration.

The year is 2023. Independence is a choice.