Welcome to the first from a series of texts where we walk you through some of the details of our platform, what it offers and how it does the things it does.
On the next diagram you can see the components that make the Logistify platform off and how they interact with each other. In the following days you can expect posts that will describe some of the components in more detail.
User portal is a customer facing website. Your clients will use this website to register new shipments. In the same way clients post an ad to sell something on Ebay, they come here to send something. Additionally, customers can find more information about your courier company here, your prices and other useful information.
Admin portal is a website that isn’t used by regular customers but by you, the person (or people) running the courier company. On this portal you can see all the registered shipments and manage them. Managing shipments typically means updating their state – for instance, a shipment is initially “registered”, then it gets picked up and eventually delivered. If a shipment involves money transfer (in case of a purchase/sale), the shipment is completed after the sender receives the funds. This is an authenticated portal, meaning that it is accessed with a username and password.
Backend API is the motor of the courier service. Or, at least, its online part. User and admin portals communicate with the backend API and it takes care of all of the stuff behind the scenes. Backend API also notifies the administrators about new shipments via its Telegram integration.
Telegram is an instant messaging app of a new generation. It falls in the same group as e.g. Facebook Messenger or WhatsApp. Telegram is younger than most other messaging apps and broke through to the market quickly with its modern look and many features that other platforms don’t support.
Backup system is a system that creates backup copies of the database. In the odd chance there’s a system failure, it’s possible to repair the system by restoring data from one of these backup copies.
We hope this text made our platform a little more familiar to you! If you wish to learn more about any individual piece of our ecosystem – feel free to write to us!